If you're having an issue that's not solved by one of the above options, please visit the Microsoft Outlook Answers Community where you can ask questions and find answers from experts in the community. See What version of Outlook do I have? for more information.
If the images in these topics don't match what you see on your screen, you might be using a different version of Outlook. There are multiple ways for you to send and receive email, and multiple versions of Outlook available. POP access settings and instructions for Yahoo Mail POP (Post Office Protocol) is one way to get Yahoo Mail in a desktop or mobile app. My Outlook doesn't look like any of these pictures Use the following type of encrypted connection: SSL/TLS (or SSL) However, when this will happen is now in flux. If you have a POP account, your options will look a little different. Microsoft intends to shut down its at-times-maligned Mail and Calendar apps, fold their capabilities into a new Outlook for Windows, and use the opportunity to unsurprisingly bring in more AI. Use the following type of encrypted connection: SSL/TLS, SSL, TLS, or Auto Use the following type of encrypted connection: SSL/TLS or SSL Select the Advanced tab and make sure that you're using the following settings if you have an IMAP account: Select the Outgoing Server tab and make sure the box marked My outgoing server (SMTP requires authentication) is checked. On the POP and IMAP Account Settings box, select More Settings. Select your AOL account from the list on the email tab and then click Change. Select File > Account Settings > Account Settings.
